Thank you for choosing Matching Pajama. We are dedicated to providing clear information and ensuring a smooth shipping process. Please review our Shipping Policy below for details on method, rates, delivery times, and more.
Shipping Method and Rates: We exclusively offer Standard Shipping for all orders placed on Matching Pajama. The cost for Standard Shipping is a flat rate of $8.95 USD per order.
Order Processing: Orders are typically processed within 1–2 business days after payment confirmation. During peak periods, processing may take slightly longer. An email with tracking details will be sent once your order has shipped.
Tracking Information: A tracking number will be provided via email once your order is shipped. You may use this to check delivery status and estimated arrival.
Delivery Time: Standard Shipping usually takes 6–12 business days from the processing date. While we aim to meet these timeframes, unexpected delays may occur due to weather or logistical issues.
Address Accuracy: Please ensure your shipping address is complete and correct. Matching Pajama is not responsible for delays or failed deliveries due to incorrect details provided.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact customer support within 7 days of the expected delivery date. We will coordinate with the carrier to resolve the issue.
Returns and Exchanges: For information about returns and exchanges, please refer to our Returns and Exchanges Policy.
If you have questions or concerns about this Shipping Policy, please contact us:
Email: info@matchingpajama.com
Contact Page: Contact Us
Support Hours: Monday – Friday | Responses within 24 hours
By placing an order with Matching Pajama, you agree to the terms outlined in this Shipping Policy.
Thank you for choosing Matching Pajama.
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